We only offer exchange for SHOE SIZE. WE WILL ONLY ENTERTAIN EXCHANGES WITHIN 24 HOURS OF RECEIVING DELIVERY.
1. In case the size does not fit, you will have to receive the delivery, PAY THE DUES, KEEP THE PRODUCT WITH YOU and inform us on our page, or at 01904-446104 within 24 hours of receiving delivery.
2. If you call us, please mention your name and the product name and size.
3. We will send the exchange size.
4. When the delivery man brings the exchange size, you will have to give him the wrong size (intact and in same packaging as we sent it) and take the right size from him.
Exchange has a delivery charge of BDT 60 per product in Dhaka City Corporation.Please note that used products will not be exchanged under any circumstances. We do not entertain claims of refunds.
No exchange for bags. No design exchange. No color exchange.