Terms & Condition

Terms and Conditions

Welcome to Sobolifestyle! Thank you for your interest in our products and services. By using our website, you agree to the following terms and conditions. Please review these terms regularly, as they may change from time to time.

Order Policy

• Orders can only be placed for items that are currently available.

• Paid orders, including those made via Cash on Delivery (COD) and online payments, are non-refundable and cannot be canceled.

• Home delivery orders will be processed after confirmation from our customer care team.

• For any order-related inquiries, please contact our customer support.

• Customer Service Contact: 01607035380 (Available every day from 10 AM to 9 PM).

Pricing Policy

• All product prices listed on our website are exclusive of VAT and tax.

• Prices may vary between our physical store and website due to promotional offers.

• In the event of any technical errors affecting pricing, we reserve the right to cancel affected orders. We apologize for any inconvenience this may cause.

Shipping Policy

We strive to ensure timely and accurate delivery of your orders.

• Inside Dhaka: Orders are delivered within 3 business days.

• Outside Dhaka: Orders are delivered within 5 business days.

• We partner with a third-party shipping service for deliveries. While we ensure quality service, delays or damages during transit are beyond our direct control. However, we will work with you to resolve any delivery issues.

Color Accuracy Disclaimer

We make every effort to display the colors of our products as accurately as possible. However, variations may occur due to differences in screen settings and display resolutions.

Information Accuracy Disclaimer

We strive to provide accurate product information, including pricing, availability, images, sizes, and colors. However, errors may occur due to technical issues. We reserve the right to update and correct information as necessary without prior notice.

By using our website and placing an order, you acknowledge and agree to abide by these terms and conditions. If you have any questions, feel free to reach out to us at support@sobolifestyle.com.